Letting a stranger into your home is a big ask. Here is what stands behind it.
Every commitment below is written into our published policies, and each section links to the one it comes from. If it is not in a policy, we do not claim it.
Before a Tasker can bid on your task.
TaskTeddy is an open marketplace, but it is not an open door. Vetting happens before anyone can place a bid.
Identity verification and background checks
Every service provider goes through a multi-step vetting process, including identity verification and background checks, before their first task.
Skill verification before the first task
Vetting covers skills as well as identity. A Tasker cannot bid on work until they have passed both.
You see the record before you accept
Every bid shows that Tasker's rating, review count and pitch. You can review past ratings and portfolios before accepting — nobody is auto-assigned to your home.
Your money and your data.
You pay after the work is done — not at booking. Until you confirm completion, the money is not the Tasker's.
Full detail: Cancellation & Refund Policy and Privacy Policy.
Your payment is held, not handed over
Payments are handled through the app and held with RBI-authorised payment partners. Money is released to the Tasker only once you confirm the task is complete to your satisfaction.
Refunds go back the way they came
Approved refunds are initiated immediately and credited to your original payment method within 5–7 business days, with a reference number so you can track it.
Your data stays yours
Personal data is processed only for the purposes stated when it is collected, and you hold access, correction, erasure and consent-withdrawal rights under the DPDP Act.
The TaskTeddy Quality Guarantee.
If a completed task does not match your original posting, we will arrange for the work to be corrected or issue a refund. Claims are evaluated case by case, and should be raised within 48 hours of completion so we can assess them fairly.
We may also cancel a booking ourselves — for suspected fraud, a Terms violation, an unlawful request, or conditions unsafe for either side — and refund in full where no work has been performed.
If something goes wrong.
A published path with published timelines — not a support maze.
Raise it in the app
If a completed task does not match your original posting, raise it with support through the app. Quality claims should be raised within 48 hours of completion so they can be assessed fairly.
We fix it or refund it
Under the TaskTeddy Quality Guarantee we arrange for the work to be corrected, or issue a refund. Each claim is evaluated case by case.
Escalate to the Grievance Officer
Not satisfied with the outcome? Escalate to our Grievance Officer at support@taskteddy.com or +91 62398 66862.
Acknowledged in 48 hours, resolved within a month
In line with the Consumer Protection (E-Commerce) Rules, 2020, we acknowledge your complaint within 48 hours, give you a ticket number to track it, and aim to resolve it within one month.
What we have actually done so far.
Completed work from our Chandigarh Tricity pilot. Not projections, and not a national claim — TaskTeddy goes all-India on November 1, 2026.
- customers
- 500+
- tasks completed
- 750+
- verified Taskers
- 45+
- average rating
- 4.5
Read the actual policies.
Everything above is summarised from these. Where a summary and a policy disagree, the policy governs.
- Terms & ConditionsThe user agreement and service terms.
- Cancellation & Refund PolicyCancellations, refunds, quality claims, grievances.
- Privacy PolicyWhat we collect, why, and your DPDP rights.
- Cookie PolicyHow cookies are used on this site.
Still have a question about safety? Email support@taskteddy.com or contact us.
Opens 1 November 2026, 9 am.
On Android and iPhone. Message us on WhatsApp and we'll tell you the morning it opens.
₹300bonus credit for customers who sign up early
Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Chandigarh, Jaipur, Ahmedabad, Lucknow, Indore and every city in between.